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Library Essentials: Library Help & Support

Library Contact Information


Phone: (61) 8 6304 5525


Tweet: @ECU_Library

Got a Question? Ask Us

Subject Librarians

Subject Librarians assist teaching staff and students in making the best use of the library and information resources for teaching and learning needs and have created Library Guides for each subject area.

Subject Librarians provide: 

  • research, referencing and learning technology support advice for students
  • specialised research support for teaching staff and higher degree by research students via appointment 
  • deliver research, referencing and learning technology workshops
  • research and referencing support via academic skills drop-in sessions
  • deliver sessions tailored to teaching units and student needs

To contact a Librarian, email with your query or visit the Subject Librarian page from the Library website.

To book a 30 minute appointment with a Librarian, register and book at AskUs@ECU.

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Library Technicians are staff who assist students and university staff face to face, by telephone and online.

They can support you with:

  • Searching ECU WorldSearch and the Library databases
  • Locating and retrieving online and print resources
  • Navigating the Library Homepage
  • Digital Technologies
  • Referencing (basic)
  • Study room bookings
  • Printing and photocopying

Find our Library Technicians at the customer services desks at each of the campus Libraries. You can also contact the Library via email or by phone to speak to one of our staff.

Visit our Contact page for further information.

The Peer Assistants is a free service where senior students provide peer assisted support to ECU students who need help using learning technologies:

  • Canvas
  • Turnitin
  • Panopto
  • PebblePad
  • Microsoft Office suite (Word, Excel, PowerPoint, etc.)
  • and other university technologies

Peer Assistants provide scheduled weekly technology and learning assistance to all ECU students face-to-face on campus and online chat. The Peer Support page has more information about service times and locations.

Library Assistants are ECU students who work in the Library outside business hours during the semester: 

  • Joondalup: 5:00pm - 8:00pm 
  • Mt. Lawley: 5:00pm - 10:00pm
  • Bunbury: 5:00pm - 8:00pm (Mon - Thurs)

They provide general library support and advice to Library customers. Library Assistants can help students: 

  • locate and retrieve online and print resources
  • assist with printing and photocopying
  • issue and return library items
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Need help?

Ask the Library 

for access to library items, research and referencing help

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