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EndNote: EndNote Help

EndNote Help

If you are having trouble with EndNote, it can be hard to know where to go to get help.

  1. For installation problems, check that you have followed the download instructions correctly, and then speak with the ECU IT Service Desk.
  1. Information about setting up your library can be found on the front page of this guide.
  2. For help learning to use EndNote, download the EndNote 20 workbook or visit the workshops & tutorials page:
  1. Additional training materials are available on Clarivate's Support page:
  1. For individual EndNote support, the librarians at ECU are also available by email ( or appointment. If you are sending an email, a screenshot showing the issue you are having will help us understand what the problem might be.