Ever wondered how ECU Library obtains your ILL requests?
- Once your request is submitted, the system will search all libraries which hold the book ISBN or the journal ISSN.
- If the request does not have an ISBN or ISSN it will diverted to ECU Collections Team staff to find this information.
- When the request is submitted all libraries which hold this item will be listed as potential suppliers.
- The request is sent to the first library on the list to check if they can supply the item.
- If the library cannot supply, the request will be sent to the next library on the list.
- Once a library is found that can supply the item, it is shipped to ECU library (either electronically or by post).
- Physical items (ie. books or print articles) are processed for collection from your home campus or they will be posted to your home address if you are enrolled as a 'remote' staff or student.
- Items supplied electronically will be sent to you via email and can also be retrieved by logging in to your Library Account. See Notification and tracking your requests.