When a loan request arrives at ECU library from a supplying library, you will receive an automatic alert to your ECU email indicating the item has been dispatched and is on its way to your campus library hold shelf. Please allow 2 to 3 days delivery time for Mt Lawley and Bunbury campuses. For remote staff and students within Australia your loan item will be posted to you.
**IMPORTANT: Items not collected within the 7 day hold period will be returned to the supplying library.
Items must be either returned to the ECU Library by the due date, or borrowers must contact Document Delivery (see details below) before the due date to request a renewal. If users have not returned an item by 14 days after the due date, they will be blocked from using VDX until the item is returned as above.
When a copy request arrives from a supplying library, you will receive an automatic alert to your ECU email instructing you to collect your document online from the VDX Document Store – see instruction below. If there is no PDF link on your copy request, a printed copy of the document has been received. Copies are supplied in print because the publisher of the journal/book has stipulated print only supply in their licensing agreement with the library supplying the document. You will receive an email from Document Delivery staff to collect your document from your home campus library. As with loan items please allow 2 to 3 delivery time for collection from Mount Lawley and Bunbury campuses. For remote clients the printed copy will be posted to your home address.
**IMPORTANT: PDF copies will disappear 5 days after first being viewed, or after being opened 5 times, so download and save/print them immediately!
1. In VDX under My Account, click on My Requests
Requests can be sorted by ILL No. (i.e. request id number), Author, Title or Need by date. You can also search for a specific request by typing the ILL No. in the “Jump to ILL” box then press the Enter key.
2. The item shown below is a journal article with a Status of Received. Click on the PDF link to view the document. You will be prompted to accept the Copyright conditions – click OK. The PDF will open in another window using a PDF viewer (e.g. Adobe Acrobat Reader) which is installed on ECU computers.
Note: Copies will disappear 5 days after first being viewed, or after being opened 5 times, so download and print them immediately!
3. Click on Next Request:
With a status of Received, this indicates the loan item has been despatched and is on its way to your nominated campus library Hold Shelf to be collected (or home address for eligible remote students within Australia).
The following Status messages may appear on your requests:
New |
The ILL requesting process has not yet started. |
Pending |
The ILL process has started but your request is still pending. |
Shipped |
The ILL supplier has sent the item but it is not yet received. |
Received |
The item has been received at ECU and is on its way to you. |
Renewal Requested |
ECU library staff have asked for a renewal at your request. |
Overdue |
Your request is overdue and must be returned immediately. |
Returned |
The item has been sent back to the supplying library. |
Recalled |
The supplying library has asked for the item to be sent back – please return it to any ECU campus library immediately. |
Lost |
The requesting or supplying library has reported the item is lost or it never arrived. |
Damaged |
The requesting or responding library has reported the item is damaged. |
Cancelled |
For whatever reason your request is now cancelled. |
Website: |
ECU Document Delivery |
Telephone: | 61 (8) 6304 5525 |
Email: | docdel@ecu.edu.au |
Edith Cowan University acknowledges and respects the Noongar people, who are
the traditional custodians of the land upon which its campuses stand and its programs
operate.
In particular ECU pays its respects to the Elders, past and present, of the Noongar
people, and embrace their culture, wisdom and knowledge.